FAQ

Q. Are your eye pillows sleeping masks?  

No - our eye pillows are designed for relaxation and mindfulness rather than being worn like a sleep mask. They rest gently over the eyes without straps.

Q. Why don't the eye pillows have a strap?  

Our eye pillows are intentionally designed for moments of stillness and relaxation. Because they are strap-free, they rest gently over the eyes using soft weight and light pressure, which means they work best while lying back, resting or reclining comfortably. This design keeps the experience feeling soft and non-restrictive - more like a relaxation aid than a traditional sleep mask.

Q.  Can I wash my eye pillow or neck wrap?

Our eye pillows and neck wrap are not machine washable and should not be submerged in water, as they do not have removal covers.  We recommend spot cleaning only with a damp cloth and allowing the product to air dry fully before use.

Q. What are your eye pillows and neck wraps filled with?

Our eye pillows and neck wraps are filled with unscented linseed, chosen for its gentle, even weight and the ability to retain heat and cold beautifully. They are intentionally left unscented, making them a great option for those with sensitivities.

Q. Can I use essential oils on my eye pillow or neck wrap?

We recommend using essential oils on a tissue, diffuser, or oil burner rather than applying them directly to the product.  This helps preserve the life of the fabric and filling, while also giving you the freedom to change scents depending on your mood or preference.

Q. How long do the eye pillows and neck wraps last?

The lifespan of your eye pillow or neck wrap depends on how often it is used and heated. With proper care, we generally recommend replacing your product every 2 years for the best comfort and performance. 

Still have questions?

If you have any other questions not answered here, please get in touch - we'll be happy to assist you.